It’s a great grill and well worth the assembly time. Ours arrived with punctures in the carton, one which dented the top of the hood. I contacted Napoleon and they answered promptly and had opened a case file and advised me to be patient.The searing grill works as promised. Veggies were done in less than I minute, steak about 1 minute/ side, then transferred both inside the grill to continue cooking. I can’t wait to sear tuna and salmon.I assembled the grill by myself with the guidance of YouTube tutorials. I’m not totally done but have spent around 4 hrs and expect to complete tomorrow in about an hour. I’m a 73 year old woman so if I can do, anyone can!Updated Review 4/17/21Our grill is now perfect and I’ve had the benefit of having more grilling experiences and the thrill has not diminished.The side sear burner is a favorite and very versatile with different heights and heat settings. We use a grill tray for browning caramelized onions or any food that needs more support. I’ve seared salmon directly then transferred it to a grill pan and turned the sear burner down to achieve a slightly pink center. If you prefer it well done, sear it first then grill it under the hood. Can’t wait to grill tuna.The ignition system is flawless.The lit knobs look really cool but would be especially helpful in warning children that it’s hot.The rotisserie basket is ideal for cooking food you don’t want to have to turn. We have grilled potatoes, mixed veggies, and reheated chicken breasts which stayed moist and tender. Chicken wings would be fabulous.The rotisserie makes the most succulent roasted chicken imaginable- far superior to any in the markets without brining. I seasoned ours with lemon,rosemary, and garlic and the aroma was intoxicating. The skin was seared perfectly and the meat was moist, tender, and flavorful.The stainless steel wave grills conduct the heat uniformly and are easy to clean.We bought the charcoal tray which has a special section for smoking wood. Although we haven’t tried it yet I know it will work well as it fits securely within the grill. No lighter fluid necessary as the charcoal is lit by turning on the grill making it safe and simple.Yesterday I made a rectangular pizza using low heat underneath while the rear sizzler was on high. I rotated it half way through. The crust baked perfectly and the cheese was bubbly, the pepperoni crispy, and the edges seared slightly just as if it was baked a very hot professional pizza oven.The shelving inside holds grilling trays, silicone gloves, and a few accessories. I hang a few essential on side handles and on the built in hooks.Our spring has been cool and damp, not the best weather for barbecuing, but we do our best to use the grill several times a week. My husband now enjoys grilling so it has been a great investment in many ways!My only regret is not getting a grill of this quality decades ago. The Napoleon Pro Prestige Series 500 replaced a very popular brand which is currently a plant stand as long as the rust on the bottom doesn’t eat through the base. There is no comparison in quality and performance. I would give Napoleon 12 stars if possible!