I LOVE LOVE LOVE LOVE LOVE LOVE this 825 Prestige grill. I have watched so many different bbq grill and smoker introductions and their pros and cons. After some considerations based on what I need, I decided to purchase this Napoleon 825 prestige grill. The assembly of the grill was easy for a first time high end grill owner. During the assembly, I did encounter two minor problems. One was the wok grate was stuck between the lid and base at the manufacturer's assembly line and one of the drip trays for the grill is missing. I immediately contacted the seller, Mr. Mike West, the owner of the BBQ Island in Arizona. His speedy response surprised me and he solved the issue with the jammed wok grate for me very fast. I was grateful for that. As for the missing drip tray, Napoleon immediately sent one to me and notified me the same day. I have read from other Napoleon grill owners commenting on how good Napoleon's customer service was. It is true. The customer service from Napoleon is top of the line.The grill didn't get to be used until the 4th of July party. We grilled steaks, vegetables, grilled crispy potatoes, baked pizza and bread. The first time I used it had everything blackened because I didn't realize it could generate high heat in a short time. Two minutes on high is all you need to get ready to grill. I should have practiced before the party but it all worked out since I prepared the materials more than we needed. Now I only use low heat because it is hot enough to do the job. After the 4th of July my cooking range inside the house broke down so 825 Prestige is my go to range now. I get excited every time I need to cook on the grill because I am FINALLY getting the " WOK HEI " effect that I didn't get when cooking inside the house.This grill is pretty and it handles all I need to make food, bbq, searing steaks, bake bread, bake pizza, stir-fry...etc. There are other functions that I have not explored yet like, rotisserie and smoker. If I have to complain about this grill, it is that it will be nice to have a place to store the rotisserie shaft. Still, this grill deserves a five star+ whether or not there's storage for the rotisserie shaft. It is a perfect investment for me and I don't need to look around for a new grill anymore.